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Multi-Tenant SaaS

The multi-tenant SaaS feature enables Procest to serve multiple organizations from a single Nextcloud instance.

Overview​

For SaaS deployments, Procest must support multiple tenant organizations, each with their own case data, configurations, and user access controls.

Planned Features​

  • Tenant isolation -- Strict data separation between tenants.
  • Per-tenant configuration -- Each tenant can have their own case types, workflows, and settings.
  • Tenant onboarding -- Streamlined process for adding new tenant organizations.
  • Shared infrastructure -- All tenants share the same Nextcloud instance and Procest installation.
  • Tenant-specific branding -- Support for NL Design System theme tokens per tenant.
  • Usage metering -- Track resource usage per tenant for billing purposes.
  • Tenant admin role -- Separate admin role for tenant-level administration.
  • Cross-tenant sharing -- Optional controlled sharing between tenants for inter-organizational case handling.

Implementation Approach​

Multi-tenancy is implemented through OpenRegister's register-level isolation, where each tenant gets their own register with separate schemas and objects.

Status​

This feature is defined in the spec at openspec/specs/multi-tenant-saas/spec.md and is planned for future implementation.