Ga naar hoofdinhoud

Find your work in My Work

The My Work page is the personal queue every case-handler starts the day on: every case and task assigned to you, in one list, with tabs for filtering and a "Ter parafering" panel for items waiting on your initial.

Goal​

By the end you will have opened My Work, used the tabs to switch between cases and tasks, toggled completed items in and out of view, and recognised the "Ter parafering" section.

Prerequisites​

Steps​

  1. In the Procest navigation, click My Work. The page header reads My Work with a count.

    My Work landing

  2. The top row holds three tabs: All, Cases, Tasks: each with its own count. Click Cases to limit the list to cases; click Tasks for tasks only.

    My Work tabs

  3. Toggle Show completed in the filter row to include items you have already finished. By default closed cases and completed tasks are hidden so the queue stays focused on what is still open.

    Show completed toggle

  4. Scroll to the Ter parafering panel at the bottom: proposals waiting on your initial as part of the paraferingsroute (see BW Parafering). Empty means there is nothing waiting on you.

    Ter parafering panel

Verification​

You are set up correctly when: the My Work page shows counts on each tab, the Show completed toggle changes what is listed, and the Ter parafering panel is present at the bottom (empty is fine).

Common issues​

SymptomFix
All tabs read (0) even though cases existThe case is not assigned to your user: open the case and add yourself to a role from Participants.
Ter parafering shows "Geen voorstellen ter parafering" but you expect itemsThe paraferingsroute step has not been triggered, or your user is not on the step's role; ask an admin to check the route under Parafeerroutes.
Tabs render but never loadHard-reload the page; if the issue persists check the browser console for OpenRegister fetch errors.

Reference​