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AI-Assisted Processing

The AI-assisted processing feature leverages large language models and AI services to assist case workers with case analysis, document processing, and decision support.

Overview​

AI-assisted processing integrates with Nextcloud's AI infrastructure (ExApps like Ollama and OpenWebUI) to provide intelligent assistance during case handling.

Planned Features​

  • Document summarization -- Automatically summarize long documents attached to cases.
  • Classification -- Auto-classify incoming cases by type based on content analysis.
  • Anonymization -- Redact personal data from documents for WOO publication using Presidio.
  • Suggested responses -- Generate draft responses based on case content and templates.
  • Similar case finding -- Find historically similar cases to inform decision-making.
  • Deadline risk assessment -- Predict which cases are at risk of exceeding their deadline.
  • Translation -- Translate case documents for multilingual communication.
  • Data extraction -- Extract structured data from unstructured documents.

AI Infrastructure​

Procest leverages the following AI services (available via Docker profiles):

  • Ollama -- Local LLM inference.
  • OpenWebUI -- Chat interface for AI interaction.
  • Presidio -- PII detection and anonymization.
  • TGI -- Text Generation Inference for high-performance LLM serving.

Status​

This feature is defined in the spec at openspec/specs/ai-assisted-processing/spec.md and is under development.