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Case Sharing and Collaboration

The case sharing and collaboration feature enables multiple users and organizations to work together on cases.

Overview​

Government case processing often requires collaboration between departments, organizations, or external parties. This feature provides the tools to share cases and collaborate securely.

Planned Features​

  • Case sharing -- Share cases with other users or groups within the Nextcloud instance.
  • Cross-organization sharing -- Share cases with users in federated Nextcloud instances.
  • Role-based access -- Define what shared users can see and do (view, edit, comment).
  • Commenting -- Add comments and notes to shared cases.
  • Activity feed -- Track all collaborative actions on a case.
  • Notifications -- Notify collaborators of case changes.
  • Document co-editing -- Collaboratively edit case documents using Nextcloud's built-in editing capabilities.
  • Handoff workflows -- Formally transfer case responsibility between handlers or departments.

Status​

This feature is defined in the spec at openspec/specs/case-sharing-collaboration/spec.md and is under development.